The View Sapa Hotel

Everything about this hotel is great. Location is super Incredible staff Anne , Grace and Ruby Plus their whole team . Even the Housekeeping staff and Breakfast team were just great. Whatever the hotel staff did was genuine and they heard us and provided info absolutely to the point which was very helpful. We booked three day trips from them and all the rates they offered were equivalent to the market rate offered by other agents. At any point of time you donot feel that Hotel is trying to cheat you or take out extra money from you. This is something very important for any hotel. I believe that tells a great thing about their management. Love from all of us.

Friendly staff. Away from the city center but still a lot of noise since there were dogs barking across the street the whole night, the toilet made loud howling everytime someone used it (in the other rooms as well) and you could hear every customer from the corridor. The cleaning could have been better.

The staff let us check in early due to the bus arrived pretty early (4:45 am) with the additional charge but it's doable and understandable. The morning staffs are very friendly and very helpful, they help us get the shuttle or even the taxi to bus station. Breakfast is soooo good here, there so much to eat !!! Especially pho soup is the best. The location is a bit off from the main area but again you get such a great mountain view in the morning.

The pool was my favorite feature- the view at the pool was amazing! Staff was very helpful - we need a taxi to visit tai van village and they flagged one down for us. Breakfast was a delight, lots of great food and fruit options. Would definitely come back here.

The Overall property location was amazing and the staff were very helpful. Rooms were neat clean and very well maintained.